Each chain is tested against the elements and engineered for the future. Made from recycled stainless steel, your new piece may contain remnants of skyscrapers, car parts and heavy machinery. Naturally waterproof, our chains will never tarnish, rust or turn your skin green — that’s why they’re backed with a lifetime warranty.
Absolutely stunning item. Chunky but not heavy. And the bonus for me is that it has my initial.
I love Vitaly products. I have 7 so far, rings, bracelet and 3 necklace/chokers. I ordered this one because I loved/needed the black and gold. When I got this I loved the look. However… when I went to put this on I fought with it for over 10 minutes trying to connect the clasp! The issue…. I have a large neck, the 53cm size just does up and with the clasp positioned behind the scripted “L” it is impossible to squeeze the clasp mechanism to get it closed. Personally I think this is a major design flaw. I returned to to Vitaly. It is the first item I have had to return.
I loved the look and if they come out with an easier / better clasp I would buy it again.
Hi Eddy,
Thank you for sharing your detailed feedback about the Luar Chain and for being such a loyal customer with seven Vitaly pieces in your collection. We're pleased to hear that you loved the look and the black and gold combination, but we're genuinely sorry to hear about the significant difficulty you experienced with the clasp mechanism.
The struggle you described with the clasp positioning behind the scripted "L" and the inability to properly operate the mechanism when the chain is at its proper fit length is definitely not the wearing experience we aim for with our pieces. Our jewelry should be intuitive and comfortable to put on and take off, and the ten-minute struggle you experienced suggests a design consideration that we need to address.
We understand how frustrating this must have been, especially when you were excited about adding this piece to your collection and it perfectly matched your style needs. Having a piece that looks exactly right but becomes impractical to use due to clasp accessibility is particularly disappointing.
Your specific feedback about the clasp positioning relative to the scripted "L" element and how this impacts usability for different neck sizes is valuable insight that we'll share with our design team. Functional accessibility across different fits is extremely important to us, and we take this kind of practical design feedback seriously.
We're glad our team was able to assist you with the return, and we appreciate your openness to considering the piece again if we can improve the clasp functionality in future iterations.
Thank you for taking the time to share your honest experience and for continuing to be part of our community.
I love everything I’ve got from Vitaly. Usually I don’t buy things suggested to me from IG but I am so happy with my purchase bout to spend all my paycheck here lol. FR though quality pieces, dope design 10 outta 10 would recommend
Wer was besonderes sucht was extravagantes der ist bei vitaly genau richtig sehr gute Qualität ich kann durch allergien so gut wie nichts vertragen aber den Schmuck von vitaly schon! Mitlerweile schon einige besondere Halsketten gesammelt von vitaly! Danke dafür 🤩🤝
